Frequently Asked Questions

Where does my order ship from?

New Zealand Orders

All New Zealand orders ship from Auckland, New Zealand.

Australia Orders

We currently hold Atlas stock in Australia and Origin stock in New Zealand. 

All Atlas orders are shipped from Sydney, Australia. 

Any order that contains Origin golf balls will be shipped from Auckland, New Zealand. 

Can I return my purchase?

Yes, we offer a 30 day return policy. please see our shipping Returns page for more info.

Are your balls conforming with R&A standards for competition?

Both the Origin and Atlas are confirming to the Rules of Golf meaning they have been tested against R&A standards and are able to be played in competition.

How long will my order take to arrive?

We do our best to dispatch all orders within one day of receiving them. 

New Zealand

North Island: Post Haste Courier tracked package – 1 to 2 business days.

South Island: Post Haste Courier tracked package – 2 to 3 business days.


Atlas - 2-4 business days, depending on which state you are located.

Orders containing Origins  - 3-10 business days, depending on which state you are located.

Please note our warehouses are closed over weekends. All orders received on a weekend will be sent on the following Monday (except when Monday is a public holiday).

Which ball should i use?

We’ve purposefully limited our ball selection to two very distinct balls. We want all golfers to have access to a tour level ball but didn’t want to overwhelm with small differences across numerous balls, so we kept it simple. 

If you are looking for piercing distance in all conditions, great spin and soft feel, then the Origin is for you. 

If you prefer more spin and can manage it better than some of your peers, then the Atlas.