FAQ

All orders ship from Auckland, New Zealand.

We do our best to dispatch all orders within one day of receiving it* Please note our warehouse is closed over the weekend. All orders received over the weekend will be sent on Monday.

--> Shipments within North Island: Post Haste Courier tracked package – 1 to 2 business days.

--> Shipments to South Island: Post Haste Courier tracked package – 2 to 3 business days.

--> International Shipments: sent via NZ Post (Tracked International Air Satchel). Delivery target is 3 – 15 working days depending on country.

 

*Refer to our Shipping and Returns page for more info.

Vollē is a "direct to consumer" brand meaning we cut out costs that other brands have to incur.

 

We’re sorry to say that we do not disclose our manufacturing partner, as this forms part of our brand's intellectual property that has taken years to build. We have spent the last three years investigating the manufacturing process, and tested thousands of golf balls. We have landed on what we feel is one of the best golf balls in the market today. We are planning on releasing some information/footage of our manufacturing process shortly.

The Volle Golf balls are made in one of the most advanced manufacturing facilities in the world. We’ve been in R&D, designing and testing for the last three years, the result of which is the ball you see today - The Vol.1

If you head over to our testing page, you will see they are independently tested by Golf Laboratories in California. This is where most major golf brands have their balls machine tested.

Yes, we offer a 30 day return policy. Please see our Shipping and Returns page for more info.